# BackOffice AI - Complete Reference > AI-powered back office automation for contractors. Answers calls, sends invoices, updates your CRM, and runs marketing — 24/7. Built by a general contractor with 12 years in the trades. Live in 48 hours. This is the comprehensive reference document. For a summary, see https://backofficeautomations.com/llms.txt BackOffice replaces 3 back-office hires for the cost of one. It is purpose-built for residential and commercial contractors doing $1M-$20M in revenue — roofers, plumbers, HVAC, electricians, landscapers, painters, and general contractors. The platform is not a tool you learn. It is a done-for-you system. We configure your services, pricing, crew, and workflows during a 20-minute onboarding call, and you are live within 48 hours. --- ## Company Overview - **Founded by:** A general contractor with 12 years in the trades - **Target market:** Residential and commercial contractors doing $1M-$20M in revenue - **Company size sweet spot:** 1-50 employees, 3-20 active projects - **Trades served:** Plumbing, roofing, HVAC, electrical, landscaping, painting, general contracting, and more - **Pricing:** Starting at $2,499/month for the full platform - **Setup:** Live in 48 hours, done-for-you configuration - **Onboarding:** 20-minute onboarding call, AI trained on your business in week 1 - **Guarantee:** 30-day money-back guarantee - **Contracts:** Month-to-month, no termination fees - **Security:** SOC 2 compliant - **Integrations:** 50+ integrations with existing contractor tools - **Website:** https://backofficeautomations.com --- ## The AI Platform (Detailed) ### Office Agent Office Agent answers every inbound call 24/7 like a trained receptionist. It picks up in seconds, qualifies the job, books estimates, captures leads, and sends follow-up texts. Callers think they are talking to a real person. **How it works:** - Answers on the first ring, 24 hours a day, 7 days a week - Uses natural conversational language, handles interruptions like a person - 94% of callers cannot identify it as AI (based on customer surveys) - Only provides pricing you have pre-approved in the system - For complex quotes, collects details and schedules a callback from your estimator - Handles both new job inquiries and existing customer questions - Separates emergency calls from routine maintenance requests - Qualifies residential vs commercial, insurance vs cash jobs **What it replaces:** - Answering service ($300-$1,000/month) - Receptionist or office manager ($3,500-$5,000/month) - After-hours call service - Lead qualification staff **Capabilities:** - Answers calls while you are on a job site, up a ladder, or have paint-covered hands - Books estimates and appointments directly into your calendar - Sends follow-up texts to callers immediately after the call - Routes urgent calls (emergencies, sub callbacks) to you immediately - Handles after-hours emergency calls and dispatches on-call technicians - Scales instantly from 10 calls to 200+ calls per day during storm season or peak periods - Custom escalation rules for calls the AI cannot handle - Hands off to your team with full context: caller info, discussion summary, and suggested next steps ### Project Agent Project Agent tracks every job from the initial call through completion. It coordinates crews, collects photos, sends customer updates, and keeps every project on track without you making phone calls. **How it works:** - Texts crews each morning with job assignments, addresses, and scope details - Collects before, during, and after photos via text message - Sends homeowners real-time progress updates and notifications - Tracks project phases, milestones, permits, and inspections - Crew members update job status by replying to a text message (no app required) **What it replaces:** - Project coordinator or office manager - Manual crew scheduling and dispatch - Customer update calls and texts - Job status tracking spreadsheets **Capabilities:** - Daily route assignments and schedule confirmations via text - "Your tech is on the way" / "Your crew is on site" customer notifications - Photo collection from job sites (before/after, inspection-ready) - Weather delay notifications sent automatically - Permit status tracking and inspection date reminders - Sub-contractor coordination for general contractors (8+ subs per job) - Weekly progress summaries with photos sent to homeowners - Works in Spanish and English for multilingual crews - Crew members just reply to texts — no app download, no training needed ### Finance Agent Finance Agent handles invoicing and payment collection automatically. The moment a job is marked complete, the invoice generates and sends. Payment reminders go out on schedule until the money lands in your account. **How it works:** - Monitors job completion status in real time - Generates professional invoices with correct line items and totals - Sends invoices to customers within minutes of job completion - Follows up on unpaid invoices automatically: polite first, firm later - Tracks which jobs are paid and which are outstanding **What it replaces:** - Bookkeeper ($2,000-$4,000/month) - Manual invoice creation and sending - Payment follow-up calls and texts - Collections management **Capabilities:** - Instant invoicing on job completion — no more creating invoices at 10pm - Automated payment reminders at 3, 7, and 14 days overdue - Progress billing and draw-based invoicing for larger projects - Change order tracking and revised billing - Service agreement and maintenance contract billing on autopilot - Recurring invoicing for weekly/monthly service clients (mowing, maintenance) - Tracks insurance payments vs homeowner deductibles (for roofers) - Handles variable parts costs — techs note scope changes, invoice updates automatically ### Marketing Agent Marketing Agent turns every completed job into a Google review and manages your online reputation. Review requests go out automatically after every job. Unhappy customers are routed privately. Happy customers are sent to Google. **How it works:** - Sends review request via text 2 hours after job completion - Follows up after 48 hours if no review is submitted - Routes unhappy customers to a private feedback channel - Directs happy customers to your Google Business Profile - Monitors new reviews across platforms and alerts you **What it replaces:** - Marketing coordinator - Manual review request process - Reputation management service ($200-$500/month) - Follow-up marketing campaigns **Capabilities:** - Automated review requests after every completed job - Up to 12 automatic follow-ups per lead - Monitors and alerts you to new reviews (especially anything under 4 stars) - Reputation monitoring across Google, Yelp, Houzz, and Angi - Seasonal follow-up campaigns to re-engage past customers - Your Google profile grows automatically without you asking a single customer --- ## Features (Detailed) ### Smart Phone System Answers on the first ring, 24/7. No voicemail, no busy signals, no missed leads. Office Agent picks up every call, qualifies the job, books the estimate, and texts your crew the details. It handles after-hours emergency calls, storm-season call floods (200+ calls in 48 hours), and routine scheduling. The industry average is 62% of contractor calls going to voicemail. With BackOffice, that number is 0%. ### Estimates and Proposals Walk the property, describe what you see out loud, and a branded proposal with line items and margins lands in the customer's inbox before you are back in the truck. Voice-to-estimate pipeline eliminates the 45-minute quoting process. Estimates are 8x faster than manual methods. First to respond wins 78% of jobs. ### Invoicing and Collections Invoices generate automatically when a job completes. No manual creation. No remembering to send it when you get home. Payment reminders go out on schedule — polite at 3 days, firm at 7, escalating at 14 — until the money lands. Handles progress billing, draw schedules, recurring invoicing, change orders, and variable parts costs. ### Reputation Engine Review requests go out after every completed job. The system routes unhappy customers to a private feedback channel and happy customers to Google. Your profile grows without you lifting a finger. Monitors reviews across Google, Yelp, Houzz, and Angi, alerting you to anything that needs attention. ### Crew Communication Crews get morning texts with job assignments, addresses, and scope details. They update status by replying to a text message — "on site," "done," or sending a photo. No app to download. No training required. Works in English and Spanish. Coordinates 6+ crews across multiple job sites without a single phone call. ### Done-For-You Setup BackOffice is not a tool you configure yourself. We handle everything during onboarding: - Day 1-2: Connect your CRM and calendar - Day 3-7: AI trains on your past calls and customer scenarios - Week 2+: Go live with real calls, monitored together - Total setup time: 48 hours --- ## Pricing | Plan | Price | Includes | |------|-------|----------| | Starter | $2,499/month | Full platform, 50+ integrations, 48-hour setup, done-for-you configuration | | Growth | $3,499/month | Everything in Starter + priority support + custom integrations | | Enterprise | Custom pricing | Everything in Growth + dedicated account manager + custom development | - No per-user fees. Add technicians and crew members without paying more. - No implementation fees. No setup costs. - No long-term contracts. Month-to-month billing. - No termination fees. Cancel anytime. - 30-day money-back guarantee on all plans. - Roughly the cost of one full-time office hire, but works 24/7 and handles calls, invoices, crew communication, and reviews simultaneously. --- ## Frequently Asked Questions ### General Questions **Can customers tell it's AI?** No. Office Agent uses natural conversational language, does not sound robotic, and handles interruptions like a person. In our surveys, 94% of callers could not identify it as AI. When customers do realize it is AI (usually when they ask directly), they appreciate the fast response. Nobody wants voicemail. **What if it quotes the wrong price or books the wrong service?** Office Agent only provides pricing you have pre-approved in the system. For complex quotes, it collects details and schedules a callback from your estimator. You set the rules. It follows them. **How long until it understands my business?** We train Office Agent on your services, pricing, and FAQs during onboarding (week 1). By week 2, it handles 80-90% of calls without escalation. You can update its knowledge base anytime via text. **What does onboarding look like?** Day 1-2: We connect your CRM and calendar. Day 3-7: AI trains on your past calls and customer scenarios. Week 2+: You go live with real calls, we monitor together. We handle the heavy lifting so you can focus on running your business. **How is this different from Zapier + ChatGPT?** Zapier connects apps. BackOffice actually answers your phone with voice AI, qualifies leads in real-time conversations, and makes decisions. Think: AI employee, not just automated workflows. **Do I need to change my current software?** No. BackOffice plugs into what you already use — ServiceTitan, Jobber, Housecall Pro, whatever. We are the AI layer on top, not a replacement. **What happens if the AI can't handle a call?** The AI hands off to your team with full context — caller info, what was discussed, and suggested next steps. Your customers never feel stuck. You can set custom escalation rules. ### Plumbing Questions **Can BackOffice handle emergency plumbing calls at 3am?** Yes. Office Agent answers every call 24/7, including emergencies. It qualifies the issue, books the job, and texts your on-call technician with the address and details. No voicemail, no missed revenue. **Does it work with ServiceTitan / Jobber / Housecall Pro?** BackOffice integrates with over 50 contractor tools. If you already use scheduling or CRM software, we plug in alongside it and handle the tasks it cannot automate — like answering calls, sending invoices, and requesting reviews. **How does invoicing work for plumbing jobs with variable parts costs?** Your tech marks the job complete and notes any additional parts or scope changes. Finance Agent generates the invoice with the updated total and sends it to the customer immediately. You review and approve from your phone. **What if a customer calls with a question, not a new job?** Office Agent handles both. It can answer common questions about pricing, scheduling, and your services. For anything complex, it takes a message and notifies you immediately. **How much does BackOffice cost for a plumbing company?** Starting at $2,499/month for the full platform — roughly the cost of one office hire. But unlike an employee, BackOffice works 24/7 and handles calls, invoices, crew communication, and reviews simultaneously. ### Roofing Questions **Can BackOffice handle 200+ calls after a major storm?** Yes. Office Agent scales instantly. Whether it is 10 calls or 200 in a day, every call gets answered in seconds, qualified, and booked. No busy signals, no voicemail, no lost leads. **Does it handle insurance roofing jobs differently from retail?** Office Agent qualifies callers and identifies insurance vs cash jobs on the first call. Your pipeline separates insurance claims from retail jobs so you can manage each workflow appropriately. **How does crew tracking work for roofing?** Project Agent texts your crews each morning with their job assignments. Throughout the day, it collects photos and status updates via text. No app download needed — your guys just reply to a text message. **We already use Roofr for measurements. Does BackOffice replace that?** BackOffice complements Roofr. Keep using Roofr for measurements and estimating. BackOffice handles everything Roofr does not: answering calls, tracking jobs, sending invoices, and collecting reviews. **What does setup look like for a roofing company?** Most roofers are live within 48 hours. We configure your agents, integrate with your existing tools, and train the AI on your specific services and pricing. No 6-month implementation like ServiceTitan. ### HVAC Questions **Can Office Agent handle the first-heat-wave rush?** Yes. Office Agent scales to handle any volume. When every AC in town breaks on the same day, it answers every call in seconds, qualifies emergencies, and books service appointments without a single call going to voicemail. **Does BackOffice integrate with FieldEdge or ServiceTitan?** BackOffice integrates with over 50 contractor tools including FieldEdge, ServiceTitan, and Housecall Pro. We plug in alongside your existing software and handle the tasks it cannot automate. **How does it handle service agreement renewals?** Finance Agent tracks every maintenance agreement, sends renewal reminders, and handles billing automatically. No more spreadsheets tracking who is up for renewal next month. **Our techs aren't tech-savvy. Will they use this?** They do not need an app. Project Agent communicates with your techs via text message. Reply "done" when a job is finished, text a photo of the install, reply "yes" to confirm tomorrow's schedule. That is it. **What's the cost for a 10-tech HVAC company?** Starting at $2,499/month for the full platform, regardless of team size. No per-user fees. Add techs without paying more. That is less than one full-time office employee. ### Electrical Questions **I'm a one-man shop. Is BackOffice overkill?** It is built for you. Solo electricians lose the most from missed calls and late invoicing because there is nobody in the office. BackOffice is your office staff — it answers calls, sends invoices, and requests reviews while you are on a job. **Can it handle commercial electrical inquiries?** Yes. Office Agent qualifies both residential and commercial calls. It understands the difference between a homeowner needing an outlet installed and a GC needing a full commercial build-out bid. **Does it track electrical permits?** Project Agent tracks each job's permit status, inspection dates, and compliance documentation. You get reminders when inspections are due and alerts when permits are approved. **How do my techs update job status?** Via text message. No app to download. Your techs reply "on site", "done", or text a photo. That is all it takes to keep every job updated. **What's the ROI for an electrical contractor?** Most electricians recoup the monthly cost from 1-2 jobs that would have gone to voicemail. Add faster invoicing and more Google reviews, and the system typically pays for itself 3-5x over. ### Landscaping Questions **Can BackOffice handle both residential and commercial landscaping?** Yes. Office Agent qualifies both residential homeowners and commercial property managers. It understands the difference between a lawn mowing quote and a $50K hardscape bid. **How does recurring billing work for mowing clients?** Finance Agent tracks your recurring service clients and automatically generates monthly invoices based on completed visits. If a crew marks a weekly mow complete, it gets billed at month end. No spreadsheets required. **My crews don't speak English fluently. Will this work?** Project Agent communicates via simple text messages. It can send messages in Spanish and respond to both English and Spanish replies. Your crews reply with a word or a photo — no complex app navigation. **We're seasonal. Can we pause in winter?** Yes. BackOffice is month-to-month. Scale down or pause during your off-season and restart in spring. No annual contracts or termination fees. **What about snow removal in the off-season?** If you offer snow removal, Office Agent handles those calls too. Emergency snow plowing requests at 5am? Answered and dispatched automatically. ### Painting Questions **I'm a solo painter. Do I really need this?** Solo painters need it most. You cannot answer the phone while painting. Every missed call is a lost job. BackOffice answers calls, sends invoices, and requests reviews while you work. It is the office staff you cannot afford to hire. **Can it handle both residential and commercial painting inquiries?** Yes. Office Agent qualifies the scope — interior repaint, exterior full-house, commercial office refresh — and books the appropriate estimate time based on your preferences. **How does it handle multi-room or multi-day quoting?** Office Agent captures the job scope on the initial call (number of rooms, interior/exterior, square footage estimates). You get a detailed summary to prepare your estimate before arriving on site. **Does it work with paint supplier accounts?** BackOffice integrates with your existing tools. While it does not manage paint inventory directly, it tracks job costs and materials as part of your project management workflow. **What's the ROI for a painting contractor?** One interior repaint job recovered from a missed call covers more than a month of BackOffice. Most painters see 3-5 additional jobs per month just from calls that would have gone to voicemail. ### General Contractor Questions **Can BackOffice handle the complexity of custom home builds?** Yes. Project Agent tracks multi-phase projects with milestone-based scheduling, sub coordination, and draw-based invoicing. It is built for the complexity that GCs deal with, not simple service calls. **How does sub coordination work?** Project Agent texts each subcontractor with their schedule, arrival windows, and job details. Subs confirm via text reply. You see real-time status of who is on site and who is running late — without making a single phone call. **We use Buildertrend / Procore. Does BackOffice replace that?** BackOffice complements your project management software. Keep Buildertrend or Procore for detailed scheduling and documents. BackOffice handles what they cannot: answering calls, automating invoices, coordinating subs via text, and collecting reviews. **How does change order billing work?** When a change order is approved, Finance Agent updates the project budget and adjusts the next draw invoice accordingly. No manual spreadsheet updates or forgotten charges. **What size GC is BackOffice built for?** GCs running 3-20 active projects with 1-50 employees. Small enough that you do not have a dedicated office team, big enough that the admin work is overwhelming. That is the sweet spot. --- ## Industry Pages Trade-specific pages showing how BackOffice works for each construction trade: ### BackOffice for Plumbers https://backofficeautomations.com/trades/plumbers AI back office for plumbing contractors. Handles 24/7 emergency call answering (62% of plumbing calls happen outside business hours), automatic invoicing within minutes of job completion, crew coordination via text, and Google review collection. Solves the problem of missed emergency calls at 2am, invoices sitting in the truck for days, and Google reviews stuck at 30. ### BackOffice for Roofers https://backofficeautomations.com/trades/roofers AI back office for roofing contractors. Handles storm-season call floods (200+ calls in 48 hours), job tracking from inspection to completion, instant invoicing when the roof is done, and automatic review requests. 85% of storm-damage homeowners hire the first roofer who answers. Qualifies insurance vs cash jobs on the first call. ### BackOffice for HVAC https://backofficeautomations.com/trades/hvac AI back office for HVAC contractors. Handles peak-season call volume (150+ calls per day during heat waves), service agreement management and renewals, automated billing (average HVAC company has $47K in unbilled work at any time), and review collection. Separates emergency calls from routine maintenance automatically. ### BackOffice for Electricians https://backofficeautomations.com/trades/electricians AI back office for electrical contractors. Answers calls while you are up a ladder or wrist-deep in a panel (78% of customers hire the first electrician who answers). Tracks permits, inspections, and compliance documentation. Saves 10+ hours per week on admin. Built for solo operators and small shops alike. ### BackOffice for Landscapers https://backofficeautomations.com/trades/landscapers AI back office for landscaping companies. Handles spring rush call floods (landscapers lose 30-50% of spring leads to voicemail), coordinates 6+ crews across job sites via text, automates recurring monthly invoicing for mowing clients, and stacks Google reviews through the season. Supports bilingual communication (English and Spanish). ### BackOffice for Painters https://backofficeautomations.com/trades/painters AI back office for painting contractors. Answers calls while your hands are covered in paint, provides daily customer updates on multi-day jobs, generates invoices at final walkthrough (painters wait an average of 18 days for payment — BackOffice cuts that to 3), and collects reviews after every completed transformation. ### BackOffice for General Contractors https://backofficeautomations.com/trades/general-contractors AI back office for GCs. Coordinates 8+ subcontractors per job via text (GCs spend 30-40% of their time on coordination, not construction), handles draw-based and milestone invoicing, manages change order billing, and sends weekly progress summaries with photos to homeowners. Built for 3-20 active projects. ### Browse All Trades https://backofficeautomations.com/trades --- ## Competitor Comparisons Head-to-head comparisons showing how BackOffice differs from other contractor software. Each page includes detailed feature comparisons, real user complaints from review sites, and specific advantages of BackOffice. ### BackOffice vs ServiceTitan https://backofficeautomations.com/compare/servicetitan ServiceTitan is the enterprise gorilla: $245-$398/tech/month, $5K-$50K implementation, 6-12 month onboarding. BackOffice is live in 48 hours with no implementation fee. BackOffice answers your phones, sends invoices, and requests reviews with no training required. No termination fees, no long-term contracts. Plugs into ServiceTitan if you already have it. ### BackOffice vs Jobber https://backofficeautomations.com/compare/jobber Jobber serves 50+ industries ($39-$599/month) with scheduling and CRM. Job costing locked behind premium tiers. QuickBooks sync breaks regularly. BackOffice answers calls 24/7 and books jobs (Jobber waits for you to do it), sends invoices automatically, and is built specifically for contractors — not pest control, dog walking, or 50 other industries. ### BackOffice vs Housecall Pro https://backofficeautomations.com/compare/housecall-pro Housecall Pro advertises at $149/month but real cost is $249+ after required add-ons. Android app rated 3.3/5. 3% merchant processing fees (highest in market). BackOffice answers calls and books jobs around the clock, invoices generate and send automatically, no hidden fees, and crews update via text (no app required). ### BackOffice vs Buildertrend https://backofficeautomations.com/compare/buildertrend Buildertrend is $499-$1,099/month project management with no bulk data export (your data is locked in). Users report "UX is absolutely awful, 10x more clicking than necessary." BackOffice sets up in hours not months, answers phones and sends invoices (Buildertrend does neither), and your data is always exportable. ### BackOffice vs Workiz https://backofficeautomations.com/compare/workiz Workiz offers call tracking, not call answering. Their AI dispatcher add-on costs $200/month extra and still requires staff to manage workflows. BackOffice picks up the phone, qualifies the lead, and books the job. Invoices, reviews, and crew updates happen automatically with no staff required to operate. ### BackOffice vs CompanyCam https://backofficeautomations.com/compare/companycam CompanyCam is $57/user/month for photo documentation only. No CRM, no estimating, no invoicing, no phone answering. A 10-person crew costs $570/month for photos alone. BackOffice collects job photos via text message from crews at no per-user fee, and includes phone answering, invoicing, and review management. ### BackOffice vs Sameday AI https://backofficeautomations.com/compare/sameday Sameday charges roughly $500/month for phone answering only. Nothing happens after the call ends. No project tracking, no invoicing, no reviews. BackOffice answers calls the same way, plus tracks projects, sends invoices, and requests reviews. Why pay $500/month for one feature when you can get four systems? ### BackOffice vs Zapier + ChatGPT https://backofficeautomations.com/compare/zapier-chatgpt A DIY automation stack costs $20-$100/month plus 5-10 hours per week maintaining broken connections. Cannot answer phone calls. No contractor-specific knowledge. When it fails silently, leads disappear. BackOffice is purpose-built for contractors, answers phones, and is maintained and updated for you. ### BackOffice vs FieldEdge https://backofficeautomations.com/compare/fieldedge FieldEdge is $100+/user/month (a 15-tech shop pays $1,500+/month). HVAC and plumbing only. Dispatch decisions are still manual. BackOffice answers calls, dispatches jobs, and invoices on completion with no dedicated admin needed. Works for any trade. Flat monthly price with no per-user fees. ### BackOffice vs GorillaDesk https://backofficeautomations.com/compare/gorilladesk GorillaDesk is niche software for pest control and lawn care ($49-$99/month). No phone answering, no automatic invoicing, no review automation. BackOffice handles every trade, answers every call during peak season, invoices on job close, and fires review requests automatically. ### BackOffice vs Tradify https://backofficeautomations.com/compare/tradify Tradify is a quoting tool popular in AU/NZ ($39-$59/user/month). Manual everything: you build quotes, send invoices, and follow up yourself. No phone answering. BackOffice qualifies leads before you write a quote, sends invoices automatically, and grows your Google profile while you sleep. ### BackOffice vs simPRO https://backofficeautomations.com/compare/simpro simPRO is enterprise-grade job management with custom (expensive) pricing, months of implementation, and a steep learning curve requiring dedicated IT staff. BackOffice is live in 48 hours, runs itself, and integrates with simPRO if you already have it. Flat, transparent pricing with no enterprise sales process. ### BackOffice vs Kickserv https://backofficeautomations.com/compare/kickserv Kickserv is simple field service software ($47-$239/month) with no automation of any kind. Every action is manual. BackOffice answers calls, sends invoices, and requests reviews automatically. No manual data entry. Works 24/7, not just during office hours. ### BackOffice vs Netic https://backofficeautomations.com/compare/netic Netic raised $43M to build an AI revenue engine that layers on top of ServiceTitan or Jobber. It only handles lead generation and booking. BackOffice IS the whole system — phone answering, project tracking, invoicing, and reviews built in. No existing software required. Built for 1-50 employee contractors, not enterprise accounts. ### BackOffice vs Bravi https://backofficeautomations.com/compare/bravi Bravi is a YC-backed startup (Fall 2025 batch) with similar vision but no proven product, no public customers, and no trade experience. BackOffice is live and working today, founded by a contractor who ran his own crews. No vaporware — book a demo and see it running on real contractor data. ### BackOffice vs Hatch https://backofficeautomations.com/compare/hatch Hatch is a lead engagement platform (SMS, email outreach) that requires existing CRM and field service software. Does not answer inbound calls. After a lead converts, nothing happens. BackOffice answers inbound calls AND follows up on leads, then tracks the project, invoices, and requests reviews automatically. ### BackOffice vs Beam AI https://backofficeautomations.com/compare/beam Beam ($15M raised) is AI financial tools for builders — estimating and payment processing only. No phone answering, no project tracking, no crew communication. BackOffice includes estimating and invoicing alongside phone answering, project tracking, and reviews. One system handles everything. ### BackOffice vs Roofr https://backofficeautomations.com/compare/roofr Roofr provides great AI roof measurements and estimating (Free-$169/month) but roofing only. No phone answering, no invoicing, no reviews. BackOffice serves every trade, answers every call during storm season, invoices the day the roof is finished, and grows your Google profile automatically. Complements Roofr. ### BackOffice vs xBuild https://backofficeautomations.com/compare/xbuild xBuild ($19M from Andreessen Horowitz) is AI estimating only. Extremely narrow scope. BackOffice includes estimating alongside phone answering, project tracking, invoicing, and reviews. One system handles the entire job lifecycle, not just the quote at the beginning. ### BackOffice vs Contractor Foreman https://backofficeautomations.com/compare/contractor-foreman Contractor Foreman ($49-$332/month) was built by a real carpenter — legitimate trade credibility. But no automation of any kind, basic interface, limited integrations. BackOffice has the same trade roots but automates what Contractor Foreman does manually: phone answering, invoicing, crew updates, and reviews. ### BackOffice vs BuilderPrime https://backofficeautomations.com/compare/builderprime BuilderPrime ($79-$239/month) is a home improvement CRM with reported reliability issues: glitchy features, time tracking that does not work, updates that break workflows. BackOffice is reliable, includes phone answering and automatic invoicing, and crews update jobs by text — no app that crashes or times out. --- ## Integrations BackOffice integrates with 50+ contractor tools. You do not need to change your current software. We plug in alongside what you already use. **CRM and Field Service:** - ServiceTitan - Jobber - Housecall Pro - FieldEdge - Workiz - JobTread - Procore - Buildertrend **Accounting and Payments:** - QuickBooks - Xero - Stripe - FreshBooks **CRM and Sales:** - HubSpot - Salesforce - Pipedrive **Communication:** - Google Calendar - Outlook - Slack - SMS/Text **And more.** Full integrations list at https://backofficeautomations.com/integrations --- ## Key Statistics | Metric | Value | Context | |--------|-------|---------| | Missed calls | 0% | Industry average: 62% of contractor calls go to voicemail | | Estimate speed | 8x faster | First to respond wins 78% of jobs | | Lead follow-ups | 12 automatic | Most contractors follow up once, then stop | | Setup time | 48 hours | Done-for-you configuration, no IT needed | | Integrations | 50+ | Works with your existing tools | | Security | SOC 2 compliant | Enterprise-grade data protection | | Guarantee | 30 days | Full money-back if not satisfied | | Call scaling | 200+ per day | Handles storm season and peak demand without extra staff | | Invoice timing | Under 5 minutes | Invoice sent within minutes of job completion | | Review growth | 3-5x | More Google reviews per month vs manual requests | | Admin time saved | 10+ hours/week | Reclaimed from phone calls, invoicing, and follow-ups | | ROI | 3-5x | System pays for itself from recovered missed calls alone | --- ## How BackOffice Is Different BackOffice is not another tool you learn. It is a done-for-you system that runs your back office. **Most contractor software:** You log in, click buttons, create invoices, manage schedules, follow up on leads. The software organizes your work. You still do the work. **BackOffice:** AI agents do the work. They answer calls, send invoices, update crews, and request reviews. You check in when you want to. The back office runs itself. **Key differentiators:** 1. **Done-for-you, not DIY.** We configure everything. You are live in 48 hours. 2. **AI agents, not tools.** The system acts on your behalf, not just organizing data for you to act on. 3. **Built by a contractor.** Founded by a general contractor with 12 years in the trades. Not by software engineers guessing what contractors need. 4. **One flat price.** No per-user fees. No per-technician pricing. Add crew without paying more. 5. **No replacement required.** Works alongside your existing software (ServiceTitan, Jobber, QuickBooks, etc.). 6. **Month-to-month.** No annual contracts. No termination fees. 30-day money-back guarantee. --- ## Contact and Next Steps - **Website:** https://backofficeautomations.com - **Book a demo:** https://backofficeautomations.com (click Book Demo) - **Business assessment:** https://backofficeautomations.com/assessment (free tool that identifies automation opportunities in your contracting business) - **Compare competitors:** https://backofficeautomations.com/compare - **Browse by trade:** https://backofficeautomations.com/trades - **Integrations:** https://backofficeautomations.com/integrations --- ## Legal - [Terms of Service](https://backofficeautomations.com/terms) - [Privacy Policy](https://backofficeautomations.com/privacy) - [Cookie Policy](https://backofficeautomations.com/cookies)